TrueCare Enrollment Assistance: Health Insurance, CalFresh, and Other Resources

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We’re here for you every step of the way

If you’ve been searching for health insurance enrollment assistance programs in San Diego and Riverside counties, you’ve come to the right place. TrueCare can help you find the right plan and assist you in filling out the application. We can also help you apply for or report changes to Medi-Cal, Covered California, Medicare, and CalFresh. This FREE TrueCare service is available to anyone – even if you’re not a patient.

What program are you interested in?

Request Medi-Cal, Covered CA, Medicare or CalFresh Assistance

We also help with rental assistance and SDG&E CARE applications.

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Medi-Cal Enrollment

Medi-Cal offers free or low-cost healthcare to qualifying children and adults in the state of California. TrueCare accepts all forms of Medi-Cal, and can help you determine if you are eligible for the program. We can also assist you in selecting a program that’s right for you and/or your family, make sure you’re properly enrolled, and explain how to use your benefits.

To prepare for your enrollment appointment, these documents are required:

  • Photo ID
  • Birth Certificate (or USA Passport, Naturalization Certificate or Permanent Resident Card)
  • Social Security Card
  • Income Verification – Income tax return, three most recent pay stubs or letter from employer (Letter must state how much the applicant/spouse earns and how often. Must also include employer name, address, date, and signature)
  • Proof of child support received (letter or statement)
  • Proof of California residency (water/ electric bill, CA ID or driver’s license)

You can apply for Medi-Cal in person, by mail, by phone, or online. Connect with a TrueCare Program & Resource Specialist at (760) 736-6734 for assistance with the application process or to report any household changes.

IMPORTANT UPDATES

Public Health Emergency (PHE) if officially ending May 11, 2023
Make sure you get your Medi-Cal renewal letter – let us help you update your contact information if it has changed within the last 3 years.

Lost or denied Medi-Cal? You may qualify for coverage with special enrollment. Let our team walk you through the process.

Requests for Information:
If you or someone in your household receives a letter from the county asking for information about your Medi-Cal coverage, please provide it. This will help the county ensure that your Medi-Cal coverage remains active. Call or text for further assistance: (760) 736-6734

Expansions to Medi-Cal as of May 1, 2022
California expanded eligibility for full-scope Medi-Cal to individuals 50 years or older, regardless of immigration status. Those previously enrolled in restricted Medi-Cal have been rolled over automatically to full-scope Medi-Cal.

Learn more about these benefits and contact TrueCare at (760) 736-6734 for assistance with enrolling:

Covered California Enrollment

Covered California is a free service that connects Californians with brand-name health insurance under the Patient Protection and Affordable Care Act. It’s the only place where you can get financial help when you buy health insurance from well-known companies. That means when you apply, you may qualify for a discount on a health plan through Covered California, or get health insurance through the state’s Medi-Cal program. Either way, you’ll have great health coverage.

We can also assist you in selecting a program that’s right for you and/or your family, make sure you’re properly enrolled, and explain how to use your benefits.

For patients with no insurance, we can:

  • Help you explore healthcare insurance programs in San Diego and Riverside County
  • Help you apply to programs and grants that subsidize or cover the cost of your care

To prepare for your appointment, these documents are required:

  • Photo ID
  • Birth Certificate (or USA Passport, Naturalization Certificate or Permanent Resident Card)
  • Social Security Card
  • Income Verification – Income tax return, three most recent pay stubs or letter from employer (Letter must state how much the applicant/spouse earns and how often. Must also include employer name, address, date, and signature)

If you’re looking for affordable insurance, to compare different healthcare options and apply for financial assistance if needed, call or text our Program & Resource Specialists at (760) 736-6734. For more information about Covered CA, visit: www.coveredca.com

Medicare Enrollment

Medicare is health insurance for people 65 or older. You’re first eligible to sign up for Medicare 3 months before you turn 65. You may be eligible to get Medicare earlier if you have a disability, End-Stage Renal Disease (ESRD), or ALS (also called Lou Gehrig’s disease).

TrueCare can help you review your enrollment options, answer any questions you may have, and make sure you get the benefits that fit your needs.

At no cost to you, we can talk about:

  • Medicare questions and concerns
  • Low Income Subsidy (LIS) coverage options
  • Co-payment options
  • Transportation
  • Gym memberships
  • Vision services
  • Worldwide coverage
  • Over the counter benefits
  • Prescription drug coverage
  • Medicare Medi-Cal Plan (MMP or Medi-Medi Plan)

If you have any questions or would like to schedule an appointment, call (866) 620-9334 or visit www.jaragent.com/truecare

CalFresh Enrollment

TrueCare provides free enrollment assistance in CalFresh. CalFresh (also known as SNAP, food stamps, or EPT) is a program for low-income families and individuals that meet certain income guidelines. CalFresh benefits help supplement your food budget and allow you and your family to buy nutritious food.

When applying for or renewing CalFresh, please bring:

  • Proof of expenses: rent receipt or contract, mortgage, SDG&E, water and telephone bills
  • Child’s proof of school (Grades or Registration)
  • Most recent bank statement
  • Car registration
  • Childcare expenses and paid child support
  • Immunizations for children under 6

Cal-Fresh recipients are now able to use their EBT/debit card for food purchases online at Amazon and Walmart.

Learn more about these benefits and contact TrueCare at (760) 736-6734 for assistance with enrolling

Enrollment FAQs

What enrollments can TrueCare help me with?

We can assist you in enrolling in affordable health insurance in California, including Medi-Cal, CoveredCA, Medicare, as well as CalFresh, California’s food stamps program. We can help you troubleshoot an existing application or change primary care providers on your current affordable health insurance in California. We can also help you apply for San Diego Gas & Electric’s CARE program.

Schedule an appointment with one of our friendly Program & Resource Specialists – call or text (760) 736-6734.

When can I enroll in Medi-Cal, CoveredCA, or CalFresh?

Medi-Cal and CalFresh have enrollment year round, so you can apply at any time. CoveredCA open enrollment is usually November through January. For most qualifying life events, you have 60 days from the date of your event to enroll in a Covered California health insurance plan or change your existing plan.
Medicare open enrollment is typically October through December, as well as within 2 full calendar months of most qualifying life events or three months prior to turning 65 years old.

How long does the application and approval process take?

In most cases, your application can be completed in one meeting with a TrueCare Programs & Resources Specialist. The approval process takes about 45 days.

Chat with one of our friendly Program & Resource Specialists – call (760) 736-6734.

Can TrueCare help me renew an application or report a change to these programs?
What benefits does Medi-Cal cover?

The majority of essential services will be covered by your affordable health insurance in California. These include outpatient and emergency services, hospitalizations, pregnancy and newborn care, mental health and substance use disorder services, prescription medications, physical and occupational therapy, laboratory services, wellness care, dental care, and pediatric care.

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Health Insurance Assistance Programs Near Me

Explore all the TrueCare health and wellness services you can access with Medi-Cal, Covered CA and Medicare.
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Extraordinary care with a heart.
Chanelle Calhoun, MD
Pediatric Care
“There are few things more rewarding than to help a family guide their children from youth to adulthood.”